Development and Observability Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Design, create, and sustain observability solutions for infrastructure environments, applications, and essential services.

• Develop applications, components, and automation for monitoring and observability throughout corporate environments.

• Create integrations between monitoring, telemetry, automation, and IT Service Management (ITSM) tools.

• Execute the collection, processing, and analysis of metrics, logs, and distributed traces.

• Construct dashboards, operational panels, and performance indicators for the oversight of corporate environments.

• Create automations to identify, address, and mitigate operational incidents.

• Develop APIs, scripts, and components to facilitate the integration of observability platforms.

• Analyze complex issues utilizing event, metric, and log correlation.

• Assist in the implementation of Site Reliability Engineering (SRE) and enterprise observability practices.

• Provide support to infrastructure, cloud, development, and operations teams in adopting best practices for monitoring and reliability.

• Engage in the management of changes, problems, and incidents related to monitored platforms.

• Create technical documentation, operational procedures, and solution diagrams.

⛳️ Requirements

• Bachelor's degree in Technology or a related higher education program, along with a postgraduate qualification in IT.

• ITIL Foundation v3 or higher certification, or equivalent documented training.

• Proven experience in developing enterprise applications.

• Proficiency in object-oriented programming.

• Familiarity with design patterns.

• Experience with Test-Driven Development (TDD).

• Skills in designing APIs and creating reusable code.

• Proficiency in Python and PowerShell.

• Experience with YAML and JSON formats.

• Knowledge of REST APIs.

• Experience in automated testing using Pytest or Pester.

• Intermediate proficiency with Git, including merging and rebasing.

• Experience with Continuous Integration/Continuous Deployment (CI/CD).

• Familiarity with Linux systems and shell scripting.

• Experience in developing operational automations.

• Knowledge of Docker or Podman containers.

• Familiarity with observability and enterprise monitoring concepts.

• Experience in collecting and correlating logs.

• Knowledge of infrastructure and application metrics.

• Experience troubleshooting distributed environments.

• Preferred knowledge of Grafana, Prometheus, Elastic Stack (ELK), OpenSearch, OpenTelemetry, Dynatrace, Splunk, Zabbix, AppDynamics, and Datadog.

🏝️ Benefits

• Open to professionals with disabilities and promotes gender and racial/ethnic equity.

• Fosters a culture of innovation, collaboration, and professional development.

• Offers remote work opportunities.