Design Lead – Manhattan Active Order Management

This is a fully remote position, open to applicants in Florida, +2 more states.

📋 Description

• Lead the design of functional solutions for implementations and enhancements of Manhattan Active Order Management templates.

• Conduct Fit-to-Template and GAP analyses.

• Make decisions regarding standard functionality, configurations, process changes, integrations, or extensions.

• Safeguard the global template by questioning unnecessary customizations and merging recurring needs into reusable functionalities.

• Convert approved designs into configuration requirements and specifications for extensions.

• Guide configurators and extension engineers throughout the implementation process.

• Provide support during testing, go-live, and stabilization phases.

• Transform business requirements into documented functional designs and solution specifications.

• Ensure comprehensive consistency across warehouse management, order management, and related applications.

• Contribute to the ongoing development of the global Manhattan Active template.

• Implement design principles, configuration guardrails, and architectural standards.

• Assist with functional change requests, impact assessments, and the template roadmap; escalate deviations as necessary.

• Evaluate configuration strategies and technical designs against the intended business processes.

• Analyze enhancement impacts on MAO, integrations, reporting, and extensions.

• Establish functional acceptance criteria and critical end-to-end test scenarios.

• Support QA, SIT, and UAT, driving the resolution of functional issues during go-live and stabilization.

• Facilitate design workshops, document decisions, and mentor super users and configurators.

• Work during US Eastern or Central business hours.

• Travel up to 40%, including international travel to Latin America.

• Report to the SVP of Enterprise Systems.

⛳️ Requirements

• Over 5 years of experience in WMS/OMS solution design, functional architecture, product consulting, or implementation.

• Strong hands-on functional expertise in Manhattan Active Order Management, including knowledge of configuration concepts, capabilities, and limitations.

• Experience with Manhattan Active WM is a plus.

• Proficient in designing across complex integrations.

• Working knowledge of APIs and extension development, along with their functional implications.

• In-depth understanding of order management processes, including order capture, validation, sourcing, allocation, and fulfillment orchestration.

• Proven experience in conducting Fit-to-Template and GAP analyses.

• Experience in customizing and implementing Order Management systems, such as Inventory as a Service, Promise Date, Third Party Logistics, Ship from Store, and Same Day Delivery functionalities.

• Experience with the Inventory Hub module in MAO.

• Familiarity with validating Order Configuration, Available to Commerce, Allocation, Release, Fulfillment Optimization Strategy, and Fulfillment Outage.

• Demonstrated experience supporting implementations from design through testing, deployment, and stabilization phases.

• Professional proficiency in English, both written and spoken.

• Spanish language skills are a plus.

• Must reside in Georgia, Texas, Florida, or Tennessee, with a preference for Atlanta.

• Must be legally authorized to work in the United States.

• This position is not eligible for employment visa sponsorship.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage for you and your family (for full-time employees).

• Employee wellness programs where applicable.

• Competitive paid time off, sick leave, and public holidays (for full-time employees).

• Flexible leave policies that respect local labor standards.

• Employee stock options (ESOP), where applicable (for full-time employees).

• Dedicated budget for learning and development, supporting skills enhancement, leadership, and career progression.

• Options for remote and hybrid work.

• Flexible hours aligned with role and client needs.

• Allowances for equipment and workstations.

• Reimbursements for internet and business travel expenses.

• Opportunities for team events and offsite activities.