Deputy Program Manager

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Lead the daily execution of assigned PWS workstreams and coordinate with delivery teams, shared technical specialists, and subcontractor partners to maintain a unified backlog and schedule.

• Act as the designated backup for the Program Manager, taking on program-level coordination, customer engagement, operational oversight, and decision-making duties during the PM's absence.

• Convert VA priorities into implementable work plans, milestones, staffing assignments, delivery forecasts, and quantifiable outcomes.

• Organize Agile/product-centric planning and reviews.

• Oversee staffing readiness, resource utilization, recruiting requirements, performance, and succession/backup coverage within the assigned workstreams.

• Manage VA onboarding, access dependencies, and ensure operational readiness.

• Track assigned workstream budgets, labor mix, subcontractor expenses, and performance forecasts.

• Identify staffing or delivery choices that may jeopardize contract margins and suggest corrective measures to the Program Manager.

• Maintain logs for risks, issues, dependencies, decisions, and actions.

• Supervise the quality, timeliness, reporting, service levels, and corrective actions of deliverables within assigned workstreams.

• Escalate critical issues to the Program Manager and relevant VA stakeholders.

• Collaborate with VA stakeholders, product owners, technical leads, security personnel, and subcontractors to address priorities, approvals, handoffs, and operational challenges.

• Assist in transition-in and steady-state operations, including knowledge transfer from incumbents, service continuity, and operational handover.

• Advocate for process improvement, automation, and measurable productivity enhancements.

• Provide management escalation support for urgent incidents as necessary.

⛳️ Requirements

• Bachelor's degree and over 12 years of relevant experience, including at least 4 years in leadership or supervision of teams or complex projects.

• Proven experience managing the delivery of complex enterprise IT, cloud, data, analytics, or software programs involving multiple technical disciplines and interdependent workstreams.

• Demonstrated capability to manage schedules, staffing, budgets, risks, deliverables, and customer expectations, including coordination with subcontractor or partner teams.

• Familiarity with Agile or product-centric delivery, cross-team dependencies, and operational performance metrics.

• Ability to lead both technical and customer-facing teams, address competing priorities, communicate effectively with senior stakeholders, and deliver results under tight deadlines.

• Working knowledge of federal IT security, personnel onboarding, and service management concepts to effectively coordinate specialist teams and Government dependencies.

• Proven experience managing or supporting federal government IT contracts, including oversight of contract performance, schedule and financial management, subcontractor coordination, and adherence to contractual deliverables and reporting requirements.

• Capability to obtain and maintain the necessary VA Public Trust suitability determination.

• Highly preferred: Direct experience supporting the VA Summit Data Platform, its operating environment, customer workflows, or related VA enterprise data and analytics initiatives.

• Experience managing VA or other federal IT contracts, particularly in areas like incumbent-contractor transitions, service continuity, knowledge transfer, Government onboarding, continuity of operations, and distributed teams.

• Experience with firm-fixed-price delivery, labor forecasting, subcontractor oversight, and balancing staffing quality, speed, and cost-effectiveness.

• Familiarity with Microsoft Azure, data platforms/lakehouse operations, DevSecOps, cybersecurity, ServiceNow, or AI/ML enablement.

• One or more of the following certifications: PMP, PgMP, Certified ScrumMaster, SAFe, or an equivalent program/product delivery certification.

🏝️ Benefits

• Remote work is allowed within the continental United States, contingent upon VA security and system access approval.

• Occasional travel and after-hours/weekend escalation support may be required.