Deposit Operations Analyst II

This is a fully remote position, open to applicants in Alabama, +11 more states.

📋 Description

• Oversee all special deposit program offerings and act as the subject matter expert on their daily operations.

• Foster relationships with vendors that support special deposit initiatives.

• Collaborate with Compliance and Risk Management to address any red flags or anomalies detected during account opening and screening processes.

• Conduct customer screenings and due diligence checks to pinpoint potential risks, unusual activities, or red flags.

• Ensure that necessary customer information and supporting documentation are collected for new and existing deposit program customers who experience a triggering event or material change.

• Maintain precise records of customer screening outcomes and CIP verification processes while adhering to compliance, data privacy, and confidentiality standards.

• Identify and adjust procedures and process maps to enhance service levels and operational efficiency.

• Collaborate with Account Managers to resolve or remediate action items.

• Complete mandatory training and pursue additional relevant training opportunities.

• Execute other duties as assigned.

⛳️ Requirements

• Associate or bachelor’s degree is preferred.

• A minimum of 2 years of related experience in the financial services sector.

• Previous experience in a similar position within the banking or financial services industry is preferred.

• Exceptional attention to detail and strong analytical abilities.

• Capability to understand and analyze large volumes of data and quickly identify irregularities.

• Proficient in MS Office Suite, Outlook, and various software applications, databases, and screening tools.

• Strong oral, written, and interpersonal communication skills.

• Ability to apply common sense, interpret documents, understand procedures, write reports and correspondence, and communicate clearly with customers and employees.

• Aptitude for tackling complex problems involving multiple facets and variables in non-standardized scenarios.

• Capacity to learn, comprehend, and define new systems and processes.

• Intermediate knowledge and training in Bank/Fintech operations, terminology, products, and services related to retail and commercial account customers.

• General understanding of relevant state and federal banking compliance regulations and Bank/Fintech operations policies.

🏝️ Benefits

• Medical, Dental and Vision Insurance.

• Health Savings Account (HSA), Health Reimbursement Account (HRA), and Flexible Spending Accounts (FSA).

• Short- and Long-Term Disability Plan.

• Group Life Insurance.

• 401K Salary Deferral Plan.

• Wellness Program.

• Education & Tuition Expense Reimbursement.

• PTO and Unique Vacation Purchase Program.

• Nationwide Pet Insurance Coverage.