Dental Insurance & Prior Authorization Virtual Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Manage denied or rejected dental claims

• Initiate and track referrals and pre-authorizations

• Confirm PPO dental insurance for patients with scheduled appointments

• Assess eligibility, benefits, and coverage

• Liaise with insurance providers and the dental team

• Ensure accurate documentation of insurance information

• Contribute to the growth of a pediatric dental practice located in Nevada, USA

⛳️ Requirements

• Prior experience in dental insurance or VA is essential

• Proficiency in handling claims, referrals, pre-authorizations, and PPO verification

• Familiarity with Liberty Dental is preferred

• Experience with Cloud 9 EMR and/or Curve Dental is advantageous

• Background in pediatric dentistry is a plus

• Excellent English communication skills and attention to detail are required

• Must be comfortable using Time Doctor and a HIPAA-compliant virtual desktop

• Intel Core i5 8th Gen+ or AMD Ryzen 5 equivalent is necessary

• Minimum of 8 GB RAM

• At least 256 GB SSD

• Windows 10/11 Pro or macOS 12+

• A functioning webcam and noise-canceling headset are required

• Internet speed of at least 50 Mbps download / 20 Mbps upload is necessary

• A quiet, professional workspace is essential

🏝️ Benefits

• Bi-weekly payments through Wise

• Opportunity to work remotely during U.S. business hours

• Provision of device and internet requirements

• Recommended 16 GB RAM

• Preference for reliable backup internet/hotspot