Demand Operations Administrator

This is a fully remote position, open to applicants in India.

📋 Description

• Implement and uphold demand and engagement tools in alignment with operational standards, documented processes, and governance requirements.

• Ensure data integrity and operational uniformity throughout the revenue technology landscape.

• Diagnose and resolve operational challenges across supported platforms.

• Record findings, execute approved solutions, and escalate risks or architectural issues.

• Assist with engagement workflows involving Qualified, gifting platforms, 6sense, and account-based outreach workflows.

• Carry out designated execution-level tasks in Marketo under the guidance of the Demand Ops Technology Admin.

• Identify opportunities to utilize automation and AI for enhanced operational efficiency.

• Complete tasks through Workfront and JIRA for intake, tracking, and prioritization purposes.

• Develop and maintain documentation in Confluence for demand processes, tool execution, cleanups, and recurring operational duties.

• Collaborate with Demand Ops leadership, business stakeholders, and senior technical personnel.

⛳️ Requirements

• A Bachelor’s degree in Marketing, Business, Information Systems, Communications, or a related field; equivalent experience will be considered.

• 3–6 years of experience in supporting CRM, marketing automation, revenue technology, or demand generation platforms within a structured operational framework.

• Proficient knowledge of Salesforce, Marketo, and demand generation technologies.

• Capability to support daily administration, operational execution, and system upkeep across a revenue technology ecosystem.

• Strong analytical and troubleshooting abilities.

• Excellent documentation, organizational, and process management skills.

• Exceptional attention to detail and the capacity to manage multiple priorities within set deadlines.

• Effective written and verbal communication skills.

• Ability to work autonomously within established processes and governance frameworks.

• Familiarity with Qualified and 6sense.

• Experience in supporting 1:1 or account-based outreach workflows and conversational engagement setups.

• Proficient in Workfront and JIRA.

• Ability to identify and propose automation and AI solutions.

• Experience with Google Tag Manager, digital marketing operations, tag management, and campaign tracking.

• Ability to collaborate with senior technical personnel and cross-functional stakeholders.

🏝️ Benefits

• Career development resources.

• Wellbeing programs.

• Innovation practices.

• Inclusive workplace culture.

• Employee initiatives and giving campaigns/programs.