Dealer Services Operations Specialist

This is a fully remote position, open to applicants in Nebraska, +2 more states.

📋 Description

• Oversee reports and documentation to ensure effective transaction postings

• Collaborate with the Financial Control Team to facilitate the settlement of NSCC transactions

• Address and communicate the resolution status of unsuccessful trades

• Execute dividend processing

• Manage commission payment tasks and assist broker-dealers with inquiries regarding commission payments

• Provide support for dealer-related file transmissions

• Supervise the Blue Sky database in relation to shareholder transaction activities

• Coordinate registrations with Blue Sky administrators and update the shareholder recordkeeping system to maintain current permits

• Process updates for dealers, branches, and representatives within the shareholder recordkeeping system

• Oversee changes to dealer agreements

• Retrieve and manage system-generated reports for clients and broker-dealers

• Manipulate and filter Excel data for client requests and operational concerns

• Assist broker-dealer contacts with pricing issues, transaction settlement inquiries, trade corrections, and other operational matters

• Follow up on inquiries and open workflows with team members and internal departments

• Carry out additional assigned tasks

⛳️ Requirements

• Bachelor’s degree in business administration or a related field, or equivalent education and experience

• Experience in the mutual fund industry

• Understanding of mutual fund transfer agent operations

• Proficiency in Microsoft Office Suite

• Familiarity with Adobe Acrobat

• Strong troubleshooting, creative, and critical thinking skills

• Ability to multitask, with analytical, critical thinking, and organizational competencies

• Excellent written and verbal communication skills

• Capability to effectively utilize time and information resources

• Proficient in participating in problem-solving and decision-making processes

• Ability to forge effective working relationships with colleagues and clients

• Flexibility to adjust priorities and deadlines in response to changing conditions and unforeseen challenges

🏝️ Benefits

• Competitive salary and performance-based incentives

• Comprehensive health, dental, and vision insurance

• Retirement savings plan with company matching contributions

• Opportunities for professional development and career advancement

• Flexible work schedule and remote work options