Data Support Analyst – Intern

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Assist departmental systems and personnel by suggesting and implementing system improvements.

• Oversee and monitor production applications, processes, and data.

• Evaluate, maintain, and support system files, tables, and configurations.

• Provide overall support for business applications, databases, and integrations.

• Assess low to medium complexity systems, processes, and data issues, and propose remediation solutions.

• Troubleshoot low complexity system problems.

• Create documentation and manuals, prepare presentations, conduct training, and offer follow-up support.

• Extract data from both internal and external sources.

• Support regular and ad hoc reporting requests.

• Analyze data to produce reports and metrics for clients and internal stakeholders.

• Document data sources, processes, tables, and fields.

• Ensure report data integrity through consistent analysis.

• Engage in business and functional requirements analysis and definition.

• Serve as a liaison between business and technical teams during analysis, requirements definition, and design phases.

• Develop test plans and scripts; document, report, and communicate defects.

• Conduct user acceptance testing and present results for review.

• Coordinate project activities and contribute to low to medium complexity projects.

• Identify project challenges and communicate progress and obstacles.

• Coordinate production implementation with users and the IT department.

• Create user documentation and training materials.

• Perform post-implementation audits and reviews.

• Build relationships with customers and business partners.

• Manage stakeholder expectations through both verbal and written communication.

⛳️ Requirements

• Currently enrolled in a bachelor’s degree program in Risk/Insurance, Finance, Business Administration, Mathematics, Data Analytics, Economics, or a related discipline.

• Experience in extracting and analyzing data from Excel, delimited files, fixed-width files, APIs, and SQL Server databases.

• Proficient in extracting and analyzing data using SQL, Excel, and Power BI.

• Capacity for continuous learning across various applications and skills.

• Ability to process time-sensitive data, make informed decisions, and effectively communicate actions.

• Strong organizational and self-motivation skills.

• Capability to manage multiple tasks and priorities effectively.

• Excellent verbal and written communication skills.

• Flexibility to adapt to roles such as analyst, tester, documentation writer, or trainer.

• Must be authorized to work in the United States on a full-time basis without employer sponsorship, now or in the future.

• Employment is contingent upon completing required identity verification, which may include biometric technology.

🏝️ Benefits

• 12-week immersive internship experience.

• Opportunities for learning and development.

• Mentorship programs.

• Networking and engagement opportunities.

• Resources for professional growth.

• Paid internship.

• Opportunities for professional development.

• Training and documentation opportunities.