Data Retrieval Specialist

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee the scheduling, retrieval, tracking, monitoring, and quality assurance of data collection requirements from physicians for audits and internal processes that support all HEDIS, Risk Adjustment, and Quality activities.

• Utilize various Electronic Medical Records (EMR) systems to extract necessary data according to specific project requirements.

• Build and maintain relationships with IEHP Providers and staff to encourage ongoing collaboration for data collection initiatives.

• Act as Team Lead for HEDIS Chart Collection, which includes planning, preparation, hands-on training, continuous project support, HEDIS equipment testing, Provider outreach, assigned chart collection, quality assurance, and follow-up chart retrieval efforts.

• Conduct research, data entry, and quality control on key data sources while adhering to prescribed guidelines and protocols for regulatory reporting requirements.

• Execute administrative tasks independently and judiciously when managing confidential and time-sensitive information.

• Provide backup assistance for Quality Systems Coordinators, including supplementary data collection, data entry, research, quality assurance, and reporting.

⛳️ Requirements

• A minimum of three (3) years of administrative experience in an office environment, which includes proficiency in the Microsoft Office Suite.

• At least one (1) year of experience in healthcare data collection from various Electronic Medical Record systems.

• Exhibit exceptional interpersonal and administrative skills that align with years of experience.

• Experience as an EMR technician is preferred.

• A high school diploma or GED is required.

• An Associate's degree from an accredited institution is preferred.

• Health Information Management (HIM) certification is preferred.

• Must possess a valid California Driver’s license and valid automobile insurance.

• Must meet and maintain driving record criteria to operate company vehicles based on IEHP insurance standards, which stipulate no more than three (3) points.

• Awareness and sensitivity to multi-cultural communities are essential.

• Strong organizational skills are required.

• Excellent written and verbal communication skills, along with strong interpersonal skills.

• Proficient in Microsoft Word and Excel, experienced in data entry, and possess a keen attention to detail.

• Capability to manage multiple tasks to coordinate, prepare, and monitor projects and reports.

• Ability to prioritize work to meet project deadlines effectively.

• Outstanding customer service and telephone etiquette.

• A positive attitude is essential.

• Ability to work collaboratively in a team environment.

• The employee must occasionally lift or move up to 25 pounds.

• Frequent travel to Provider offices for data retrieval within San Bernardino and Riverside Counties is required.

🏝️ Benefits

• Competitive salary.

• State-of-the-art fitness center on-site.

• Medical Insurance that includes Dental and Vision coverage.

• Life, short-term, and long-term disability options.

• Opportunities for career advancement and professional development.

• Wellness programs that encourage a healthy work-life balance.

• Flexible Spending Account for Health Care/Childcare.

• CalPERS retirement plan.

• 457(b) option with a contribution match.

• Paid life insurance for employees.

• Pet care insurance.