Data Platform Technical Support Engineer – AWS

This is a fully remote position, open to applicants in Spain.

📋 Description

• Provide level 2 (L2) technical support for data platform services.

• Investigate issues related to AWS, Snowflake, Airflow, DataHub, and EDGC.

• Resolve problems associated with permissions, data access, pipelines, integrations, and cloud infrastructure.

• Analyze logs, monitoring metrics, and configurations to identify root causes.

• Collaborate with Platform Engineering, Product teams, and L3 support to address complex or recurring incidents.

• Participate in documentation, automation, and continuous improvement initiatives.

⛳️ Requirements

• Proficient in English at a C1 level, both spoken and written.

• Strong experience in AWS Cloud, particularly with S3, IAM, AWS Glue, Lake Formation, Athena, CloudWatch/CloudTrail, Lambda, and EventBridge.

• Good knowledge of Python and SQL.

• Experience with Snowflake and Airflow/AWS MWAA.

• Familiarity with Data Lake technologies such as Apache Iceberg and Apache Hudi.

• Understanding of ETL/ELT processes, data pipelines, APIs, and CI/CD.

• Analytical skills for end-to-end incident resolution in production environments.

🏝️ Benefits

• Permanent contract.

• Remote work.

• Internal training and access to certifications.

• Flexible compensation plan: health insurance, transportation, childcare tickets, and meal vouchers.

• Referral program with additional compensation for recommending candidates.

• Events, meetups, tech days, and talks.

• 26 days of leave: 22 vacation days, 2 personal days, and holidays on December 24 and 31 by default.

• Flexible schedule, with 8-hour workdays throughout the year.