Data Entry

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Oversee the management of incoming documentation via the fax queue, ensuring efficient and accurate processing, data entry, and routing of information that supports patient scheduling, billing, and clinical workflows.

• Assess and categorize received faxed documents, which include clinical notes, diagnostic reports, insurance authorizations/denials, laboratory/pathology results, demographic sheets, medical records requests, radiology orders, and legal/workers' compensation/attorney documents.

• Upload documents into patient charts, direct them to the relevant departments, or initiate follow-up workflows as necessary.

• Find and verify patient records while resolving issues related to duplicate accounts/records.

• Input and confirm demographic details, insurance, and billing information across different payer categories.

• Process and validate orders/referrals to ensure all information is complete and accurate.

• Verify details of referring providers, submit requests for updates, and ensure adherence to credentialing standards and payer regulations.

• Initiate follow-up communications with referring physicians and/or patients.

• Assist in cross-departmental administrative projects and departmental initiatives.

• Engage in training sessions, audits, and activities aimed at process enhancement.

• Provide backup support for relevant administrative workflows during peak periods or in the absence of team members.

⛳️ Requirements

• High school diploma or equivalent required.

• Minimum of one (1) year of experience in customer service and/or data entry.

• Proficient in Microsoft Office Suite, including Outlook, Teams, Word, and Excel.

• Competent in utilizing computer systems and typing efficiently.

• Capable of effectively operating a multi-level phone system, handling a high volume of calls simultaneously.

• Background in medical terminology is preferred.

• Preferred experience includes two (2) years in customer service and data entry.

• Must be 21 years of age or older.

• High school diploma or GED required.

• Valid Driver's License with 4 points or less.

• Must have reliable transportation and auto insurance.

🏝️ Benefits

• PAID training provided.

• Competitive benefits package, including paid leave time.

• 401k plan available.

• Opportunities for bonuses and promotions.

• Generous referral program offering $250 for each person referred.

• PAID TRAINING for all required certifications.