Data Entry

This is a fully remote position, open to applicants in Texas.

📋 Description

• Review and categorize incoming faxed documents, such as clinical notes, diagnostic reports, insurance authorizations/denials, lab/pathology results, demographic sheets, medical records requests, radiology orders, and legal/workers' compensation/attorney paperwork.

• Upload documents into patient charts, direct them to the appropriate departments, or initiate follow-up workflows.

• Locate and verify patient records while addressing duplicate accounts/records.

• Enter and confirm demographic, insurance, and billing information across all payer categories.

• Process and validate orders/referrals, including modality, body part, contrast, laterality, ICD-10 coding, urgency status, and provider comments.

• Confirm details of referring providers and submit requests for provider updates while ensuring adherence to credentialing standards and payer regulations.

• Follow up with referring physicians and/or patients as necessary.

• Assist with cross-functional administrative projects and departmental initiatives.

• Engage in training sessions, audits, and activities aimed at process improvement.

• Provide backup support for related administrative workflows during peak periods or in the absence of team members.

⛳️ Requirements

• High school diploma or equivalent.

• One (1) year of experience in customer service and/or data entry.

• Proficient in Microsoft Office Suite, including Outlook, Teams, Word, and Excel.

• Skilled in using computer systems and typing efficiently.

• Capability to effectively operate a multi-level phone system, handling a high volume of calls simultaneously.

• Background in medical terminology is preferred.

• Two (2) years of experience in customer service and data entry is preferred.

• Must be 21 years of age or older.

• High school diploma or GED required.

• Valid Driver's License with 4 points or less.

• Reliable transportation and auto insurance are necessary.

🏝️ Benefits

• PAID training.

• Competitive benefits package, including paid leave time.

• 401k plan.

• Opportunities for bonuses and promotions.

• Generous referral program offering $250 for each individual referred!