Data Center Network Service Delivery Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Provide leadership in network service delivery across the Austin Data Center, San Angelo Data Center, and CyrusOne colocation sites in Austin, Dallas, and San Antonio.

• Hold overall responsibility for all data center network services within the designated facilities.

• Oversee DCN Ring operations, featuring a 20 Gbps MPLS network spanning five locations.

• Manage LAN operations at both Consolidated Data Centers, which include around 205 data switches, 164 fabric extenders, 64 firewalls, and 44 load balancers.

• Supervise CyrusOne colocation nodes located in Austin, Dallas, and San Antonio.

• Oversee public cloud connectivity across Azure Government, AWS Government, Azure Commercial, and AWS Commercial.

• Manage approximately 60 Gbps of cloud connectivity through Megaport.

• Oversee around 40–50 VRFs.

• Provide operational management of OSPF, MPLS, MP-BGP, and BFD.

• Lead operations and development in Software-Defined Networking (SDN).

• Supervise automated management of firewall rules.

• Manage a minimum of a 500-user two-factor remote access infrastructure.

• Maintain the LAN laboratory utilized for pre-production change testing.

• Coordinate network service delivery, operational performance, change management, incident resolution, and infrastructure evolution.

• Ensure network availability, stability, security, and performance across the relevant environment.

• Travel to both the Austin and San Angelo locations.

⛳️ Requirements

• 10 years of experience, which may include supervisory or leadership roles.

• 8+ years of experience in enterprise data center networking.

• Proven experience with MPLS, BGP, and OSPF routing design and operations.

• Experience with Cisco data center platforms, including Cisco ASR routers and Cisco Nexus switches.

• Experience in Software-Defined Networking (SDN) design and operations.

• Knowledge of firewall management and network security operations.

• Experience in managing multi-tenant network environments, including VRF and MPLS.

• Strong understanding of enterprise data center network architecture, routing, switching, security, and connectivity.

• Experience managing complex, high-availability network environments.

• Proven track record in network service delivery and operational leadership.

• Cisco CCNP (Data Center or Enterprise) Certification required.

• Must be a U.S. Citizen.

• Preferred: experience with cloud connectivity solutions, including Megaport, AWS Direct Connect, and Azure ExpressRoute.

• Cisco CCIE is highly preferred.

• ITIL Foundation is preferred.

• Experience in government IT networking is preferred.

• Experience managing network infrastructure in a government or regulated setting.

• Experience in large-scale multi-site data center networks.

• Experience with SDN transformation and network modernization.

• Familiarity with network automation and automated security rule management.

• Experience supporting multi-vendor/MSI government IT environments.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with company matching.

• Opportunities for professional development and certification.

• Flexible work schedule and potential remote work options.

• Paid time off and holiday pay.