Data Center Facilities Operations Lead

This is a fully remote position, open to applicants in California.

📋 Description

• Develop the facilities operations framework for existing and upcoming Gimlet locations, encompassing operational standards, escalation procedures, maintenance schedules, acceptance criteria, and facility readiness checkpoints.

• Convert OEM and engineering specifications for liquid-cooled platforms into actionable site operating parameters for temperature, flow, pressure, water quality, alarms, and heat dissipation.

• Take ownership of monitoring and responding to facility-side telemetry, which includes supply and return water temperatures, delta-T, flow, pressure, leak detection, CDU status, cooling capacity margins, and BMS/DCIM alarms.

• Collaborate with colocation providers, facility vendors, OEMs, Site Managers, Data Center Technicians, Deployment Leads, and TPMs to ensure facilities are fully prepared before deploying new compute capacity.

• Develop and manage MOPs, SOPs, EOPs, maintenance windows, runbooks, inspection processes, and incident response protocols for critical facilities and liquid cooling operations.

• Oversee preventive maintenance, repairs, and vendor responses for CDUs, facility water loops, filters, valves, pumps, sensors, leak detection systems, chillers, dry coolers, CRAHs, and related infrastructure.

• Lead root cause analysis on facility-side issues pertaining to thermal, leak, power, cooling, monitoring, and environmental incidents, subsequently driving sustainable corrective actions.

• Create reports that illustrate facility health, risk levels, readiness, capacity margins, recurring issues, outstanding repairs, and operational trends across Gimlet locations.

• Assist in Gimlet's production neocloud expansion across new hardware, clients, and data centers.

⛳️ Requirements

• Proven experience in data center facilities operations, critical facilities engineering, MEP operations, commissioning, or facilities maintenance.

• Demonstrated experience in operating liquid-cooled, high-density compute infrastructure.

• Knowledge of facility water systems, CDUs, heat rejection, leak detection, and water quality control mechanisms.

• Proficient in using BMS, DCIM, EPMS, or similar systems to monitor and react to facility conditions.

• Capability to create and implement operational procedures with a strong focus on safety and reliability.

• Experience in coordinating efforts across site teams, colocation providers, OEMs, and facilities vendors.

• Ability to operate in active data center environments and manage urgent facilities escalations.

• Background in supporting GPU, HPC, or rack-scale liquid-cooled infrastructure may be beneficial.

• Familiarity with commissioning, integrated systems testing, site acceptance, or facility turnover could be an advantage.

• Understanding of power distribution, UPS and generator systems, chilled water, dry coolers, CRAH/CRAC systems, or rear-door heat exchangers may be advantageous.

• Experience in managing colocation obligations, service levels, maintenance windows, and vendor escalations would be beneficial.

• A track record of enhancing facility reliability through monitoring, preventive maintenance, and incident analysis would be advantageous.

🏝️ Benefits

• Equity

• Work-from-home/remote work arrangement