Data Analyst – Analytics and AI

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Create, develop, and manage dashboards and analytical tools utilizing Looker, Tableau, or Power BI.

• Collaborate with Product, Operations, Marketing, and Finance teams to provide insights that inform business strategies.

• Examine customer and user behavior across activation, conversion, engagement, and retention processes.

• Assess funnels, identify drop-off points, analyze friction patterns, and track adoption trends to discover opportunities.

• Assist in defining metrics and monitoring performance for features, enhancements, and business initiatives.

• Automate routine reporting and data workflows using SQL, dbt, and light scripting techniques.

• Ensure data quality, consistency, and reliability across reporting pipelines.

• Convert complex data into actionable insights that guide strategy and enhance the customer experience.

• Leverage AI tools and APIs such as OpenAI, Claude, Gemini, or similar platforms to expedite analysis and automate workflows.

• Aid in the design and evaluation of AI-enabled internal tools for natural-language data exploration, insight summarization, data-quality assessments, opportunity identification, and workflow routing.

• Collaborate with Data, AI, Strategy, and Yield teams to pinpoint business challenges where AI can enhance decision-making speed, minimize manual tasks, or reveal opportunities.

• Assess the effectiveness of AI-enabled workflows through metrics related to adoption, quality, efficiency, and business impact.

• Validate AI-generated insights while exercising discretion regarding data privacy, accuracy, and the necessity for human review.

⛳️ Requirements

• 1–4 years of experience in Business Intelligence or Data Analytics within a SaaS or technology-focused environment.

• Proficient in SQL.

• Experience with a cloud data warehouse, preferably BigQuery.

• Experience in creating governed, self-service reporting in Looker, Sigma, Tableau, or Power BI.

• Understanding of data visualization, dashboard design, and storytelling techniques.

• Familiarity with activation, retention, churn, funnels, and engagement metrics.

• Excellent communication skills.

• Ability to transform vague business inquiries into structured analyses, clear recommendations, and measurable next actions.

• Working knowledge of Python, R, or Google Apps Script is advantageous but not mandatory.

• Familiarity with dbt, data modeling, testing, and metric-definition practices is a plus.

• Interest in travel technology or SaaS analytics environments is beneficial.

• Comfortable working in a remote-first, fast-paced environment.

• Must currently reside in Mexico.

• Must possess Mexican Work Authorization.

🏝️ Benefits

• Equity.

• Remote-first work arrangement.

• Collaborative, inquisitive, and progressive team.

• Opportunities for continuous learning.

• Commitment to equal-opportunity employment.