
CX Associate β German, Voice
Posted Sep 19

Posted Sep 19
This is a fully remote position, open to applicants in Brazil.
β’ Respond to client inquiries through phone, email, and chat.
β’ Resolve order issues and product questions via the customer interface platform, Facebook, and email.
β’ Monitor shipments and manage backend shipping inquiries.
β’ Perform general research tasks.
β’ Update client addresses and information accurately.
β’ Deliver exceptional customer support under the close supervision of the CX Lead.
β’ Proficiency in both German and English, with the ability to communicate key points effectively.
β’ Willingness to work weekends or have flexible time off.
β’ Highly organized and capable of managing multiple projects simultaneously.
β’ Proficient in navigating internal workflows and customer interactions seamlessly.
β’ Ability to maintain composure in uncertain and rapidly evolving situations.
β’ Resourceful and quick to acquire new skills.
β’ Capable of self-teaching the necessary skills from the ground up.
β’ Fully remote work environment.
β’ Comprehensive hands-on support.
β’ Opportunities for training and development.
ALB Conciergerie
Meiks Affiliate Tipps
StanMindsetMomentum
LEARN Behavioral
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