Customs Brokerage Representative III

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Accurately prepare and submit customs entries within required timelines.

• Oversee and track customs clearance procedures for assigned entries.

• Examine, audit, and confirm commercial documents to ensure compliance with customs and customer standards.

• Classify goods utilizing the Harmonized Tariff Schedule (HTS).

• Organize freight transport and delivery to specified locations.

• Address documentation discrepancies and clearance challenges with customers, supervisors, carriers, and other relevant parties.

• Collaborate with domestic and international carriers, overseas offices, importers, and governmental organizations.

• Resolve issues related to finance, billing, and accounting reconciliations pertaining to customs transactions.

• Keep accurate records and scan documents into the company’s imaging systems.

• Generate reports, presentations, and analyses using various software applications and databases.

• Investigate, troubleshoot, and rectify entry-processing and documentation problems.

• Engage with customers and foreign sources through both verbal and written communication.

• Build and maintain positive relationships with customers while delivering exceptional service.

• Conduct internal audits and present findings and suggestions to management.

• Provide support for rotational weekend and holiday coverage as necessary.

• Carry out general customs brokerage, administrative tasks, and data entry functions.

⛳️ Requirements

• High school diploma, GED, or an equivalent international qualification.

• Understanding of customs operations, relevant laws and regulations, and agency requirements.

• Basic knowledge of the Harmonized Tariff Schedule (HTS) classification system.

• Skilled in Microsoft Office Suite, including Outlook, Excel, Word, PowerPoint, and Teams.

• Capable of accurate and efficient data entry.

• Strong analytical, organizational, and problem-solving skills.

• Excellent verbal and written communication abilities.

• Ability to handle multiple priorities and meet urgent deadlines.

• Must reside within 50 miles of Aiken, South Carolina.

• Must be a U.S. Citizen or National of the U.S., a lawfully admitted permanent resident, or an alien authorized to work in the U.S. for this employer.

• A minimum of 1 year of experience in a Customs Broker role or in a customs import brokerage setting (preferred).

• Possession of a U.S. Customs Broker License (LCB) is preferred.

• Experience with customs brokerage software and import documentation systems is preferred.

• Familiarity with reviewing commercial invoices, packing lists, and other import documentation is preferred.

🏝️ Benefits

• Permanent employment status.

• Option for remote work (must be local).

• Work schedule from Monday to Friday, 8:00 am to 4:30 pm EST.

• Rotational weekend and holiday coverage as required by operational and account needs.