
Customer Training Specialist
Posted 8 hours ago

Posted 8 hours ago
This is a fully remote position, open to applicants in Belgium, +1 more country.
• Provide education and training on Medtronic Robotic Surgical Technologies solutions.
• Conduct technical training and assist with laboratory sessions and hands-on workshops.
• Utilize a structured teaching methodology to evaluate trainees’ proficiency and safety levels.
• Collaborate with Sales, Clinical, Medical Affairs, and surgical proctor teams to develop training programs and establish expectations.
• Gain expertise in robotic surgery, encompassing RAS System Technology, RAS System applications, advanced technology, OR efficiency, training pathway processes, and coaching methodologies.
• Train surgeons, first assistants, and operating-room personnel across various surgical specialties.
• Support clinical education initiatives and events while promoting competitive readiness.
• A Bachelor’s degree is required.
• Experience in training, field sales, sales support, clinical, or technical roles within the medical device or healthcare industry is highly valued.
• Proficiency in English is essential.
• Knowledge of additional languages is beneficial.
• Strong problem-solving abilities and high capacity for learning.
• Experience in designing, developing, delivering, and assessing product- and procedure-based technical education and training utilizing blended learning solutions.
• A positive attitude, teamwork spirit, and a professional work ethic are essential.
• Willingness to be based near Strasbourg (France) or Gent (Belgium), with an openness to travel 75% of the time to training centers.
• Capability to acquire knowledge of robotic surgery, surgical equipment, instruments, and the supporting digital infrastructure.
• Competitive salary along with a flexible benefits package.
• A comprehensive array of benefits, resources, and competitive compensation plans designed to support you throughout every stage of your career and life.
• Short-term incentive known as the Medtronic Incentive Plan (MIP).
Veramed
Trulieve
Inspire
Veramed
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