Customer Support/Success Professional

This is a fully remote position, open to applicants in United States, +2 more countries.

📋 Description

• Evaluate, analyze, and deliver structured feedback on documents specific to the domain

• Maintain the quality, accuracy, and relevance of documents

• Participate in significant evaluation projects

• Engage in projects aimed at training and improving AI systems

• Work in partnership with top researchers

⛳️ Requirements

• Minimum of a Bachelor’s degree

• A minimum of 2+ years of professional experience in a related field

• Background in customer support, service delivery, or customer success positions

• Excellent analytical abilities

• Strong written communication skills

• High proficiency in Excel, PowerPoint, and Word

• Strong skills in document analysis and review

• Keen attention to detail

• Capability to adhere to structured guidelines

• Must be located in the United States, Europe, UK, or Canada

• Must not require H1-B or STEM OPT sponsorship

🏝️ Benefits

• Fully remote work environment

• Flexible work schedule allowing you to set your own hours

• Weekly compensation through Stripe or Wise based on services provided

• Competitive remuneration

• Collaboration with esteemed researchers

• Chance to influence the future of AI systems

• Referral bonuses of up to $640 for each successful referral