Customer Support / Success Professional

This is a fully remote position, open to applicants in United States, +2 more countries.

📋 Description

• Evaluate, analyze, and deliver structured feedback on documents specific to the domain

• Ensure the quality, accuracy, and relevance of documents

• Participate in impactful evaluation projects

• Engage in projects aimed at training and improving AI systems

• Collaborate with top researchers in the field

⛳️ Requirements

• A minimum of a Bachelor’s degree

• At least 2+ years of relevant professional experience

• Experience in customer support, service delivery, or customer success roles

• Excellent analytical and written communication skills

• High proficiency in Excel, PowerPoint, and Word

• Strong skills in document analysis and review

• Keen attention to detail and capability to adhere to structured guidelines

• Must be located in the United States, Europe, the UK, or Canada

• H1-B and STEM OPT candidates are not eligible

🏝️ Benefits

• Flexible scheduling / work can be completed at your convenience

• Weekly payments through Stripe or Wise based on the services provided

• Competitive compensation

• Opportunity to collaborate with leading researchers

• Chance to contribute to the training and enhancement of AI systems

• Referral bonuses of up to $640 for each successful referral