This is a fully remote position, open to applicants in United States.

📋 Description

• Address incoming customer emails in English concerning orders, products, and shipping inquiries.

• Conduct phone interviews with customers post-order completion to gain insights into their purchasing choices.

• Accurately document each interaction.

• Collaborate in the assessment of the interviews.

• Assist with a US market test to aid in the decision-making process regarding potential expansion into the US market.

⛳️ Requirements

• Exceptional written and verbal English skills.

• Proficient German for effective coordination with the team.

• Experience in providing phone-based support, consultations, interviews, or research.

• Availability for set hours each week, aligning with US business hours.

• Independent and dependable work ethic.

• Openness to engaging in a fixed-term, six-week project.

🏝️ Benefits

• Competitive hourly compensation.

• Flexible scheduling within a defined weekly time frame.

• A well-defined six-week project with no long-term obligations.

• Direct contribution to the decision-making process regarding possible expansion into the US market.