Customer Support Representative, Freelance

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Deliver customer support to the customers of our clients

• Complete e-learning training tailored for assigned clients

• Utilize client-specific knowledge bases alongside Onepilot technology

• Address customer inquiries through email, chat, or phone

• Operate remotely

• Resolve tickets, with compensation provided for each resolved ticket

• Ticket compensation ranges from €0.40 to €2, based on ticket complexity and location

⛳️ Requirements

• Comfortable with adapting to new technologies

• Passionate about problem-solving; inquisitive and proactive

• Strong written and verbal communication skills

• Availability to work a minimum of 20 hours per week

• Must operate as a freelancer or self-employed contractor

• Complete e-learning training for assigned clients

🏝️ Benefits

• Flexible work schedule

• Adaptable working hours from Monday to Friday, between 9:00 and 18:00

• Opportunity to work from home