Customer Success / Support Operations Evaluator

This is a fully remote position, open to applicants in United States.

📋 Description

• Review and evaluate AI-generated outputs, such as documents, spreadsheets, and presentations.

• Utilize your subject-matter expertise to assess the accuracy, thoroughness, and domain quality of the outputs.

• Analyze AI-produced materials using domain-specific quality standards.

• Spot factual, aesthetic, and presentation-related errors.

• Deliver clear and structured written feedback.

• Engage in projects aimed at training and improving AI systems.

⛳️ Requirements

• Over 5 years of pertinent professional experience in customer success or support operations.

• Native or professional-level proficiency in English.

• Highly skilled in Microsoft Office and Google Workspace, particularly Google Slides and PowerPoint.

• An advanced degree (Master's or higher) from a recognized institution is preferred.

• Ability to work as an independent contractor is essential.

• H1-B and STEM OPT candidates are not eligible.

🏝️ Benefits

• Work fully remotely.

• Enjoy a flexible schedule, with tasks completed at your convenience.

• Receive weekly payments through Stripe or Wise.

• Competitive compensation.

• Collaborate with top researchers in the field.

• Contribute to the development of next-generation AI systems.

• Participate in a referral program that offers up to $480 for each successful referral.