Customer Success Account Manager, Digital – German

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Manage over 60 renewals each quarter from start to finish while surpassing sales targets.

• Implement a structured forecasting approach based on scenarios.

• Engage with clients to pinpoint and address renewal risks, while promoting extensive platform adoption.

• Collaborate cross-functionally with sales teams to resolve issues and ensure a seamless renewal process.

• Foster an outstanding team atmosphere that encourages peak performance.

• Advocate for, exemplify, and integrate Samsara’s cultural values as the company expands globally and opens new offices.

• Equip customers for success while maximizing financial outcomes.

• Reduce attrition, secure optimal renewal terms, uncover growth opportunities, deliver business insights, and finalize 36-month renewals.

⛳️ Requirements

• Proficient in German (both spoken and written).

• At least 2 years of experience in full-cycle closing sales, preferably with mid-sized businesses in a high-volume transactional setting.

• Proven track record of consistently exceeding sales quotas.

• Ability to thrive in a rapidly changing, high-growth atmosphere.

• Strong empathy for customers and team members, along with excellent organizational skills.

• Exceptional communication and presentation abilities.

• Experience with Salesforce is advantageous.

• Must have the legal right to work for the company and in the specified work location, if applicable.

🏝️ Benefits

• Competitive total compensation package, including base salary, performance-based bonuses/variable pay, and equity (for eligible positions).

• Flexible remote working model led by employee preferences.

• Professional development stipend available.

• Comprehensive health insurance plans.

• Parental leave policies.

• Adaptable working model.

• Support for remote work, aligned with operational needs.

• Reasonable accommodations provided throughout the recruitment process.