Customer Success Account Manager, Digital – French

This is a fully remote position, open to applicants in France.

📋 Description

• Manage over 60 renewals each quarter from start to finish while surpassing sales goals.

• Implement a structured, scenario-based forecasting approach.

• Interact with customers to recognize and address renewal risks and promote large-scale platform adoption.

• Collaborate across different teams to resolve issues and ensure a seamless renewal process.

• Foster a remarkable team atmosphere that inspires peak performance among team members.

• Advocate for, exemplify, and integrate Samsara’s cultural values as the company expands globally and opens new offices.

• Equip customers for success, reduce attrition, secure advantageous terms, identify growth prospects, and finalize 36-month renewals.

⛳️ Requirements

• Proficiency in French, both spoken and written.

• A minimum of 2 years of full-cycle sales experience, preferably with mid-sized businesses in a high-volume transaction setting.

• Proven track record of consistently exceeding quotas.

• Ability to thrive in a rapidly evolving, high-growth environment.

• Empathetic towards customers and colleagues, with strong organizational skills.

• Excellent communication and presentation abilities.

• Experience with Salesforce.

• Capability to secure and maintain the legal right to work at the company and in the designated work location, if applicable.

🏝️ Benefits

• Competitive base salary, performance-related bonuses/variable pay, and equity for qualifying positions.

• Flexible, employee-driven remote work model.

• Stipend for professional development.

• Comprehensive healthcare plans.

• Parental leave benefits.