Customer Solution Engineer – Quote to Cash

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Account Executives throughout enterprise sales cycles, focusing on discovery, solution design, demonstrations, and securing technical victories.

• Define quote-to-cash solutions encompassing billing, CPQ, and revenue, which includes subscription and usage-based pricing models.

• Create customized demonstrations and proofs of concept that resonate with customer specifications.

• Deliver presentations to both technical and business stakeholders, including members of senior leadership.

• Ensure the technical health of assigned accounts and identify opportunities for expansion.

• Work closely with Product, Services, Support, and partners.

• Assist in the preparation of RFPs and participate in customer events as necessary.

• Travel within the designated territory as needed.

• Provide support to customers from pre-sales through to post-sale technical health and adoption.

• Gather customer insights that influence the roadmap and solution strategy.

• Aid customers in scaling modern consumption and AI-native business models.

⛳️ Requirements

• A minimum of 5 years of experience in Sales Engineering, Presales, Solution Consulting, or Solution Architecture pertaining to enterprise B2B SaaS transactions.

• Proven hands-on technical skills — capable of configuring, integrating, and constructing solutions.

• Familiarity with at least one of the following: billing/subscription platforms, quote-to-cash systems, ERP/finance solutions, or revenue operations.

• Excellent communication skills with engineers, finance teams, and business buyers.

• Experience with Zuora is not mandatory.

• Preferred: Knowledge of usage-based or consumption billing, including metering, rating, or mediation.

• Preferred: Experience with telecom or other high-volume usage models.

• Preferred: Background in AI or monetization of usage-heavy products.

• Preferred: Familiarity with structured deal methodologies such as MEDDIC.

• Preferred: Bachelor's degree or equivalent practical experience.

🏝️ Benefits

• Competitive salary, variable bonuses, performance-based rewards, and retirement plans.

• Comprehensive medical, dental, and vision insurance coverage.

• Generous and flexible time-off policy, including paid holidays, wellness days, and a company-wide break at year-end.

• Paid parental leave (including fully compensated leave for eligible ZEOs, in accordance with local policy).

• Learning and development stipend to foster continuous growth.

• Opportunities for volunteering and giving back, including matching charitable donations where applicable.

• Resources and support for mental well-being.