Customer Service Support Agent

atVocalink Connections LLCRemoteUS flagSouth CarolinaFull-timeCustomer SupportMid-levelSenior$14 – $15/hour

Posted Sep 22

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Act as the primary point of contact for customers.

• Provide assistance to customers with their inquiries.

• Address and resolve customer issues and concerns.

• Deliver professional and tailored customer support.

• Handle multiple tasks while prioritizing responsibilities effectively.

• Engage with customers nationwide.

• Support significant causes and enhance outstanding customer experiences.


⛳️ Requirements

• Must use Windows 11 ONLY; no Chromebooks or Apple devices.

• Preferred computer specifications: 8 GB–16 GB RAM.

• Optional dual monitors during the application process.

• Optional noise-canceling USB headset during the application process.

• Must have a hardwired internet connection.

• High School diploma or equivalent is required.

• Must have a reliable internet connection.

• A quiet, noise-free area is essential.

• Excellent written and verbal communication skills in English are required.

• Proficiency in written and verbal communication skills in Spanish is required.

• Previous experience in customer service is advantageous but not mandatory.


🏝️ Benefits

• Starting pay between $14-$15 with opportunities for advancement.

• Flexibility to set your own hours.

• Opportunities for growth and promotion.

• Work from the comfort of your own home.

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