Customer Service Support Agent

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Act as the initial point of contact for customers

• Provide assistance to customers with their inquiries

• Address and resolve customer issues and concerns

• Deliver professional and personalized customer support

• Engage with customers nationwide

• Handle multiple tasks while prioritizing responsibilities

• Ensure exceptional customer experiences

⛳️ Requirements

• Windows 11 ONLY - No Chromebooks or Apple devices

• Preferred computer specifications are 8 GB - 16 GB RAM

• Dual monitors (optional at the time of application)

• Noise-canceling USB headset (optional at the time of application)

• Hardwired internet connection required

• High School diploma or its equivalent

• Dependable internet connection

• Quiet work environment - Free from noise

• Excellent written and verbal communication skills in English

• Proficient written and verbal communication skills in Spanish

• Prior customer service experience is advantageous but not mandatory

🏝️ Benefits

• Starting pay between $14-$15 with potential for advancement

• Flexibility to set your own hours

• Opportunities for growth and promotion

• Ability to work from the comforts of your own home