Customer Service Representative

This is a fully remote position, open to applicants in New York, +3 more states.

📋 Description

• 6 to 12 months of experience in customer service, particularly in roles involving significant phone communication and data entry is highly desirable.

• Excellent verbal communication and phone skills are essential.

• Strong listening abilities are required.

• A keen attention to detail is crucial.

• Capability to prioritize tasks and effectively manage time is necessary.

• Proficiency in Microsoft Excel, Word, and Outlook is a must.

• Candidates should possess a High School Diploma or a General Educational Development (GED) certificate.

• Ability to work independently as well as collaboratively within a team setting is expected.

• Connect America maintains a drug-free workplace and is an Equal Opportunity Employer.

• The employer is a participant in the E-Verify program.

⛳️ Requirements

• A minimum of 6 months to 1 year of customer service experience, with a preference for roles involving high phone volume and data entry.

• Exceptional phone and verbal communication skills.

• Strong listening skills are essential.

• Detail-oriented with the ability to focus on tasks accurately.

• Proficient in setting priorities and managing time efficiently.

• Advanced computer skills, particularly in Microsoft Excel, Word, and Outlook.

• High School Diploma or General Education Degree (GED) is required.

• Must be capable of working independently or as part of a team.

• Connect America is a drug-free workplace and an Equal Opportunity Employer.

• The employer participates in the E-Verify program.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance plans.

• Paid time off and holiday pay.

• Opportunities for professional development and career advancement.