This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a sales representative for both inbound and outbound Sales and Retention calls.

• Offer support and solutions to customers.

• Manage customer enrollments and sales by assessing their needs and providing suitable product recommendations.

• Conduct data entry, verify enrollments, interact with clients, and handle various administrative tasks.

• Employ consultative negotiation, sales, and customer service techniques to uncover sales and retention opportunities.

• Address customer objections effectively to promote products and services.

• Respond to customer/client inquiries about account status and ensure proper follow-up.

• Accurately and promptly capture information and input data into the computer system.

• Build strong relationships with customers and maintain control during calls.

• Exhibit knowledge of products and technical aspects.

• Quickly identify customer needs and make informed decisions.

• Troubleshoot issues with new and existing campaigns and provide feedback to management.

• Suggest new strategies for rebuttals and retention techniques to management.

• Complete special projects and other tasks as assigned.

⛳️ Requirements

• At least two (2)+ years of experience in a consultative heavy sales environment.

• Energetic with a proven success record in a sales incentive-based structure.

• Strong problem-solving, analytical, and advanced negotiation skills.

• Exceptional verbal and written communication abilities.

• Outstanding customer service and organizational skills.

• Capability to excel in a fast-paced environment.

• Proficient in PC usage.

• High school diploma or equivalent is required.

• A college degree is an advantage.

🏝️ Benefits

• Sales incentive-based compensation structure.

• Full-time remote work opportunity.