Customer Engineering Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and manage a team of engineers and quality analysts

• Create, test, modify, and develop solutions for technical challenges

• Comprehend business requirements and seamlessly integrate partner offerings with company platforms, products, and features

• Establish infrastructure to enable Enterprise customers to operate their businesses more effectively

• Lead and coordinate data integrations, analytics, dashboards, maintenance operations, and quality assurance

• Collaborate with engineering, analytics, infrastructure, and other engineering teams to define, design, and deliver solutions

• Own delivery schedules and timelines in consultation with clients

• Propel technical deliverables and provide leadership in a dynamic, innovative environment

• Negotiate features, enhancements, and incoming tasks with both internal and external stakeholders

⛳️ Requirements

• Proficient in Technical Project Management, Stakeholder Management, and possess exceptional communication skills

• Proven experience in delivering small, medium, and large-scale data integration and analytics projects

• 10+ years of experience in ETL, Data Warehousing/Data Analytics, Business Intelligence, data visualization tools, and technical project management

• Experience working with cross-functional teams across IT, software engineering, and business domains

• Practical experience in data extraction using SQL

• Familiarity with data ETL tools and the creation of mapping documents

• Basic knowledge of Python scripting

• Understanding of REST APIs, web services, and service-oriented architectures

• Awareness of the challenges and advantages of data extraction in both on-premise and cloud environments

• Experience in the US Healthcare sector is a significant advantage

• Familiarity with Agile Methodology is a plus

🏝️ Benefits

• Accrual of 20 days PTO per year

• One of the industry's leading parental leave policies

• Financial incentives and widespread recognition for commitment and exceptional performance

• Comprehensive medical, dental, and vision benefits

• 100% company-sponsored short- and long-term disability insurance

• Basic life insurance coverage

• Discounted legal aid and pet insurance options