Customer Engineer

This is a fully remote position, open to applicants in Italy.

📋 Description

• Repair, maintain, and install NCR equipment in the Lazio region.

• Ensure service continuity and high levels of customer satisfaction.

• Address service disruptions until customer satisfaction is achieved, in accordance with service level agreements.

• Work on financial products/ATMs, PCs, workstations and peripherals, printers, and front-end POS systems.

⛳️ Requirements

• Technical high school diploma or equivalent, preferably from an ITIS program (computer science pathway).

• Proficiency in the English language.

• Ability to work with the Microsoft Office suite.

• Basic knowledge of the Windows operating system.

• Capability to operate with minimal supervision.

• Strong problem-solving skills.

• Ability to quickly acquire new skills.

• Willingness to work flexible hours that may include nights, weekends, overtime, shifts, and on-call duties.

• Aptitude for working on both mechanical and electrical components.

• Experience in maintaining computer hardware (desktops, servers, peripherals).

🏝️ Benefits

• Comprehensive training and development opportunities.

• Competitive salary and performance-based incentives.

• Dynamic work environment with a focus on teamwork and collaboration.