Customer Engineer

Posted 12 hours ago

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Enterprise Account Executives to design, present, and position AegisAI’s platform for CISOs, Security Architects, and SecOps leaders.

• Assist potential clients with read-only API deployments and API-first onboarding processes.

• Empower enterprise customers to integrate AegisAI in less than 5 minutes without the need for MX record alterations or service interruptions.

• Analyze raw detection data and evaluate AegisAI in comparison with traditional Secure Email Gateways.

• Showcase threat audits that highlight zero-day threats, BEC, and impersonation attempts successfully identified.

• Comprehend and articulate Agentic AI detection models, AI Red Teaming agents, and Shadow AI/SaaS discovery features.

• Convert customer insights, API feature requests, and exceptional cases into the product development roadmap.

• Work in conjunction with Engineering, Threat Intelligence, and Product teams.


⛳️ Requirements

• Over 3 years of experience as a Sales Engineer, Solutions Architect, or Technical Account Manager within the Cybersecurity field.

• Preferred experience in Email Security, Cloud Security, SIEM/SOAR, or Identity Management.

• Strong conceptual and technical knowledge of contemporary AI architectures, NLP, agentic systems, and ML-based detection of anomalous payload-less attacks.

• Proficient with REST APIs.

• Familiar with cloud email infrastructures, including Microsoft 365 and Google Workspace.

• Basic scripting/querying abilities to analyze log data and troubleshoot API integrations.

• Proven capability to convert raw threat detection analytics into executive-level risk evaluations.

• Ability to excel in a rapidly growing Series A environment that demands adaptability, accountability, and direct collaboration with engineering teams.


🏝️ Benefits

• Equity packages.

• Comprehensive benefits.

• Competitive compensation.

• High-impact work at the cutting edge of Agentic AI and cybersecurity.

• Collaborate with AI researchers, threat intelligence experts, and seasoned enterprise security professionals.

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