
Customer Engineer
Posted 12 hours ago

Posted 12 hours ago
This is a fully remote position, open to applicants in United States.
• Collaborate with Enterprise Account Executives to design, present, and position AegisAI’s platform for CISOs, Security Architects, and SecOps leaders.
• Assist potential clients with read-only API deployments and API-first onboarding processes.
• Empower enterprise customers to integrate AegisAI in less than 5 minutes without the need for MX record alterations or service interruptions.
• Analyze raw detection data and evaluate AegisAI in comparison with traditional Secure Email Gateways.
• Showcase threat audits that highlight zero-day threats, BEC, and impersonation attempts successfully identified.
• Comprehend and articulate Agentic AI detection models, AI Red Teaming agents, and Shadow AI/SaaS discovery features.
• Convert customer insights, API feature requests, and exceptional cases into the product development roadmap.
• Work in conjunction with Engineering, Threat Intelligence, and Product teams.
• Over 3 years of experience as a Sales Engineer, Solutions Architect, or Technical Account Manager within the Cybersecurity field.
• Preferred experience in Email Security, Cloud Security, SIEM/SOAR, or Identity Management.
• Strong conceptual and technical knowledge of contemporary AI architectures, NLP, agentic systems, and ML-based detection of anomalous payload-less attacks.
• Proficient with REST APIs.
• Familiar with cloud email infrastructures, including Microsoft 365 and Google Workspace.
• Basic scripting/querying abilities to analyze log data and troubleshoot API integrations.
• Proven capability to convert raw threat detection analytics into executive-level risk evaluations.
• Ability to excel in a rapidly growing Series A environment that demands adaptability, accountability, and direct collaboration with engineering teams.
• Equity packages.
• Comprehensive benefits.
• Competitive compensation.
• High-impact work at the cutting edge of Agentic AI and cybersecurity.
• Collaborate with AI researchers, threat intelligence experts, and seasoned enterprise security professionals.
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