CRM Specialist, HubSpot

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee and enhance CRM platforms

• Set up sales pipelines, automations, and workflows

• Track and evaluate marketing and sales performance metrics (KPIs)

• Maintain data quality, organization, and integrity within the CRM

• Develop executive dashboards and reports

• Connect the CRM with other tools (marketing, customer service, BI, etc.)

• Assist Sales, Marketing, and Customer Success teams in utilizing the platforms

• Discover opportunities to refine processes and customer journeys

• Execute automations to boost scalability and efficiency

• Educate internal users and advocate for CRM best practices

• Join Develcode, a technology firm providing cutting-edge software solutions

⛳️ Requirements

• Practical experience with HubSpot (administration, workflows, automations, and reporting)

• Familiarity with Monday.com or similar platforms

• Experience in implementing and/or overseeing CRM systems

• Understanding of sales funnels and customer journeys

• Proficient in analyzing data and metrics (CAC, LTV, conversion rates, etc.)

• Knowledge of API integrations or integration tools (Zapier, Make, etc.)

• Advanced skills in Excel or Google Sheets

• Strong knowledge of Java

• In-depth understanding of databases

• Bachelor’s degree

• Preferred qualifications: HubSpot certifications; experience with additional CRM systems; knowledge of SQL or BI tools; familiarity with marketing automation; experience in SaaS companies or high-growth environments

🏝️ Benefits

• Meal and food allowance—with the flexibility to choose, provided through a Swile card

• Unimed National Health Plan or Health Allowance

• Home Office Allowance—work equipment provided by the company plus a financial benefit

• Childcare Allowance

• In-Company English classes

• Education Benefit—course platforms, financial assistance, and certification incentives

• TotalPass—access to gyms and physical wellness services

• Mental Health Program—psychological support and access to the Vittude platform

• Swile Shop—exclusive discounts on products and services

• Birthday day off

• Partnership with SESC

• Flexible Benefits