Credentialing Specialist III

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Conduct credentialing and licensing research, data validation, and compliance assessments to support LicenseManager Pro and SanctionCheck operations.

• Input data across various units while acquiring training in multiple processes.

• Examine and assess documentation from vendors, regulatory bodies, and professional boards.

• Research, authenticate, and enter credentialing/licensure data based on client specifications.

• Implement compliance standards and regulatory guidelines to guarantee data precision.

• Oversee and monitor case progress, escalating intricate issues as necessary.

• Record findings and maintain comprehensive case notes for review by leadership.

• Enhance quality assurance through organized training and adherence to performance benchmarks.

• For Level III, independently investigate and resolve complex or atypical cases.

• Guide Specialists I and II, aiding their training and professional growth.

• Collaborate with Supervisors and Quality teams to pinpoint process deficiencies and suggest enhancements.

• Offer insights on workflow efficiency and best practices in case management.

• Act as a peer leader, exemplifying consistency and professionalism.

⛳️ Requirements

• A high school diploma or equivalent is mandatory.

• An associate or bachelor’s degree is preferred for specific roles.

• Exceptional attention to detail and the capability to adhere to structured processes.

• Competence in utilizing the internet for research purposes.

• Background screening, credentialing, or compliance research experience is advantageous.

• Proficient in Microsoft Office Suite and case management systems.

• Strong written and verbal communication abilities.

• Capacity to handle multiple tasks, meet deadlines, and thrive in a fast-paced setting.

• Advancement through Levels II–IV necessitates demonstrated proficiency, initiative, and contributions to peer support.

• For candidates joining Global Shared Services Philippines, onsite work in Quezon City with a shifting schedule is required.

• Ability to communicate effectively and consistently exchange accurate information.

• Capability to occasionally lift objects weighing up to 10 lbs.

🏝️ Benefits

• Full-time employment.

• Option for remote work.

• General office equipment provided for use in the role.