Credentialing Operations Generalist

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute credentialing responsibilities including MAS, CSCS, COS, and various credentialing support tasks.

• Offer temporary or extended coverage for absences, vacancies, workload surges, and shifting priorities.

• Transition between teams, client groups, and work queues as directed by management.

• Oversee new placements, reassignments, lapsed placements, and extensions.

• Communicate with clinicians to clarify requirements, coordinate subsequent steps, and follow up on pending items.

• Gather, review, and process HR documents, background information, health records, certifications, and licenses.

• Collaborate with recruiters, credentialing colleagues, and stakeholders to update status, address obstacles, and escalate risks.

• Assist with strike staffing and urgent deployments through expedited credentialing, document collection, readiness tracking, and deployment coordination.

• Complete cross-training and maintain proficiency in all assigned functions.

• Identify process gaps, share insights, and support projects and other credentialing activities.

• Meet quality, service, productivity, and turnaround expectations while safeguarding confidential information.

• Keep accurate placement statuses and checklists, ensuring timely updates for terminations, backouts, and cancellations.

⛳️ Requirements

• Experience in credentialing, onboarding, healthcare staffing, or a related service environment.

• Previous experience across multiple credentialing functions is preferred.

• Ability to quickly learn unfamiliar processes, accurately apply training, and adapt to shifting teams, systems, client needs, and priorities.

• Willingness to undertake diverse assignments, work autonomously within established guidelines, and seek assistance when issues exceed training or authority.

• Strong organizational skills, attention to detail, and sound judgment.

• Capacity to manage multiple deadlines and a fluctuating workload without compromising accuracy.

• Excellent verbal and written communication skills.

• Positive and professional attitude.

• Ability to effectively collaborate with clinicians and internal partners.

• Strong computer and data-entry competencies.

• Proficient in navigating various systems and maintaining complete, accurate records.

🏝️ Benefits

• PRN part-time employment.

• Remote work opportunity.

• No commission eligibility mentioned.