Creative Ops Manager, Performance

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee the comprehensive management of creative projects, ensuring timely delivery and adherence to briefs within the campaign calendar.

• Take charge of brief intake by evaluating incoming requests and confirming that each brief is thorough and ready for execution.

• Develop and uphold the studio schedule, allocating resources to the team based on current and anticipated demand.

• Delegate tasks with clear instructions, deadlines, and context.

• Keep precise project tracking and timelines using Airtable and the studio's toolset.

• Evaluate deliverables for quality, brand alignment, legal compliance, regulatory standards, and responsible gaming criteria.

• Foster the creative partnership with brand, marketing, media, product, and social teams.

• Manage the approval process among creative leads, legal, compliance, and business stakeholders to ensure timely sign-offs and maintain an auditable record.

• Oversee the onboarding of freelancers and agencies, as well as purchase orders and invoicing in collaboration with the Director of Creative Operations.

• Advocate for AI-assisted production and workflow tools that enhance speed without sacrificing quality or compliance.

• Within the first 90 days, analyze studio workflows, establish a definitive source of truth for ongoing projects, and provide an initial capacity assessment.

⛳️ Requirements

• A minimum of 4 years in creative project management, creative operations, digital production, or marketing operations.

• Capability to cultivate strong relationships with creative, brand, marketing, external partners, and broader stakeholder teams.

• Robust understanding of creative workflows and production processes, preferably within an in-house studio environment.

• Demonstrated ability to manage a high-volume pipeline across multiple concurrent campaigns.

• Proficient in Airtable, Figma, Google Workspace, and Slack.

• Strong inclination towards process improvement.

• Highly organized and detail-oriented concerning versions, approvals, specifications, and deadlines.

• Calm and direct communication style, capable of maintaining strong relationships while asserting positions with senior stakeholders.

• Comfortable presenting process enhancements or workflow case studies from previous roles.

• Bonus: Experience in a regulated industry, such as online gaming or sports betting, where compliance and legal review workflows are critical.

• Bonus: Experience in implementing process improvements using AI tools.

🏝️ Benefits

• Benefits information is available at https://benefitsatfanatics.com/.

• Opportunities for in-person onboarding and cultural immersion through Launching into Better: LIVE for full-time, non-seasonal hires, with travel and participation confirmed based on role and location.