Country Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Drive revenue growth and enhance profitability across the local entity.

• Hold sales leaders accountable for their sales goals and in-market conversion rates.

• Utilize consolidated forecasting data to critically assess vertical performance and identify local market risks.

• Convert global strategies, operating models, and transformation agendas into actionable local plans.

• Supervise the quality and timeliness of project and service delivery within the country.

• Serve as the escalation point for significant client issues in the market.

• Ensure that delivery teams are adequately resourced, skilled, and aligned with evolving service offerings.

• Advocate for the adoption of AI-driven tools, offerings, and delivery methods.

• Confirm that the country organization can effectively sell, deliver, and operate under an AI-enhanced model.

• Ensure adherence to local employment, tax, health and safety, and corporate governance regulations.

• Manage works council and union relations when applicable.

• Promote workforce planning, organizational design, talent development, and cultural alignment.

• Integrate Sales, Delivery, Marketing, and Support across the geographical region.

• Link local execution with global functions and resolve conflicts as they arise.

• Represent sa.global to clients, Microsoft local field teams, partners, and industry organizations.

• Lead Microsoft field engagement in the market and support local co-selling initiatives.

• Achieve revenue and margin targets while ensuring strong client satisfaction and retention, consistent delivery quality, and effective governance.

⛳️ Requirements

• General management experience encompassing commercial performance, delivery quality, people capability, and client relationships.

• Ability to work accountably within a matrix organization.

• Commercial acumen and the capacity to challenge constructively.

• Experience in navigating regulatory requirements, cultural nuances, works council dynamics, and global processes in local markets.

• A keen interest in AI and a solid understanding of its transformational implications for the business, clients, and team.

• Capability to balance global consistency with local adaptability.

• Ability to lead the execution of local strategies and drive in-market commercial performance.

• Proficiency in overseeing legal entity and regulatory compliance, including employment laws, tax, health and safety, and corporate governance.

• Skills in leading workforce planning, organizational design, talent development, and cultural alignment.

• Ability to represent the company effectively with clients, Microsoft local field teams, in-country partners, and industry organizations.

🏝️ Benefits

• 26 days of holiday plus all UK bank/public holidays and an extra day off for your birthday.

• Eligibility to receive a bonus in accordance with scheme rules.

• Private Medical Insurance available after successfully completing the probation period.

• Health Cash Plan.

• Pension Plan.

• Death in Service (Life Cover).

• My Perks Savings and Discounts.

• 24/7 Employee Wellness and Support app.

• Cycle to Work scheme (optional).

• Critical Illness Cover (optional).

• Buy & Sell Holidays scheme.

• Competitive Enhanced Maternity and Paternity leave policies.