Corporate Trust Team Manager

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Lead and provide guidance and direction to a designated team of Corporate Trust Associate Relationship Managers.

• Manage all responsibilities associated with CRM III, II, and I roles in developing highly significant customer connections.

• Address all administrative challenges and offer support to client staff at any level.

• Mentor junior staff members.

• Operate autonomously to serve the largest clients and resolve the most intricate issues.

• Provide daily support for existing institutional/corporate trust accounts.

• Manage billing for administrative fees and suggest fee increases.

• Facilitate bond closings.

• Oversee cash and investment transactions.

• Monitor cash activities.

• Perform debt service calculations.

• Generate payments and conduct follow-ups.

• Propose and submit new business for approval by the new business committee.

• Price business in relation to account structure compared to existing operations.

• Disseminate financial information to the EMMA system as necessary.

• Set up issues accurately and promptly across all systems.

• Prepare accounts for compliance review and address compliance exceptions.

• Review legal documents to ensure operational mechanics are suitable.

• Collaborate with corporate legal, compliance, and external legal counsel to negotiate document provisions.

• Engage in cross-training and provide support for other Corporate Trust roles as necessary.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• Bachelor's degree or equivalent professional experience.

• Five (5) years of relevant experience.

• Strong skills in client relationship management.

• Proven networking abilities and capacity to establish a network of strategic contacts.

• Ability to ensure a positive client experience through associate engagement, technology, workflows, and processing.

• Strong strategic and critical thinking skills.

• Capability to manage multiple projects and timelines effectively.

• Ability to drive change through effective business planning.

• Excellent written and verbal communication skills with a keen attention to detail.

• General understanding of banking products and services.

• Ability to work independently.

• Preferred: Master's Degree.

• Preferred: CCTS Certified Corporate Trust Specialist.

• Supervise a team of associates, including hiring, coaching, and development.

🏝️ Benefits

• Paid Time Off.

• 401(k) matching program.

• Annual incentive pay.

• Paid holidays.

• Comprehensive company-sponsored benefit plan, including medical, dental, vision, and other insurance coverage.

• Health savings, flexible spending, and dependent care accounts.

• Adoption assistance.

• Employee assistance program.

• Fitness reimbursement.

• Tuition reimbursement.

• Associate wellbeing program.

• Associate emergency fund.

• Various associate banking benefits.