Corporate Services Administrator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Deliver administrative and customer support for various programs.

• Assist with rostering, scheduling, participant communication, and incident management.

• Address inquiries via phone and email.

• Generate quotes and arrange travel bookings.

• Maintain CRM records efficiently.

• Ensure smooth processes and provide thorough handovers to the other administrator.

• Oversee central inboxes and phone lines.

• Offer administrative assistance across multiple departments.

• Facilitate travel bookings, manage stationery, and handle merchandise.

• Support the CEO, COO, and CFO with calendar and meeting coordination.

• Uphold data integrity within CRM, CMS, and project systems.

• Aid in system migrations.

• Assist with payroll and data entry for rostering.

• Ensure accurate data entry and linking.

• Adhere to paperwork and process requirements.

• Act as the first point of contact for candidates, participants, and weekend staff.

• Facilitate onboarding, applications, and communication processes.

• Organize drop-in sessions, workshops, and online events.

• Handle NDIS quotes and progress reporting.

• Oversee rostering systems, attendance records, absentee forms, support worker schedules, and WhatsApp groups.

• Recognize engagement issues and escalate as necessary.

• Complete payroll and timesheet reconciliations.

• Assist with the onboarding of new staff and manage system access.

• Create accessible templates and ensure timely updates are distributed.

• Participate in staff meetings while maintaining confidentiality.

• Provide support to other team members as needed.

⛳️ Requirements

• At least 2 years of experience in administration, communications, or member support.

• Exceptional organizational skills and attention to detail.

• Strong written and verbal communication abilities.

• Problem-solving skills and experience in risk management.

• Familiarity with CRM, CMS, and project management tools is essential.

• Proactive, adaptable, and comfortable with remote work.

• Excellent interpersonal skills and a commitment to inclusive practices.

• Governance or payroll experience is a plus.

• Knowledge of the disability, education, or arts sectors is advantageous.

• Certificate or Diploma in Business Administration is desirable.

• Demonstrated administrative expertise.

• Skills in stakeholder engagement and problem-solving.

• Ability to work across different time zones.

• Proficiency in Google Workspace, Microsoft Office, CRM, and Asana.

• Strong collaborative skills within a team environment.

• Highly organized and detail-oriented.

• Ability to remain calm under pressure.

• Strong sense of accountability and follow-through.

• Inclusive mindset with a commitment to accessibility.

• Self-motivated and able to work across departments.

• Availability to work Thursday–Monday, 9 AM–8 PM AEST.

• Flexibility to work shifting schedules and adapt to daylight savings changes.

🏝️ Benefits

• Opportunities for learning, mentoring, and support.

• Team-building activities and company-wide celebrations.

• Wellness programs to promote employee health.

• Access to world-class offices in prime business locations.

• Opportunities to collaborate with leading international brands.

• Continuous learning and development opportunities.

• Engaging employee programs that foster involvement.

• An inclusive and collaborative workplace culture.