Corporate Engagement Specialist

This is a fully remote position, open to applicants in Washington.

📋 Description

• Expand World Vision’s mission by developing and executing a scalable, digitally-driven engagement strategy for corporate donors contributing up to $1M annually.

• Oversee a substantial portfolio of both current and former corporate partners.

• Enhance donor retention and reactivation to support over $15M in annual GIK and cash revenue.

• Address donor inquiries arising from campaigns and digital communications.

• Handle and direct GIK and cash offers, questions, and follow-up requirements.

• Collaborate with placement, logistics, valuation, and other internal teams.

• Implement light-touch engagement and selective follow-ups for warm, responsive, or high-potential donors.

• Manage donor interactions through digital communications, campaign sequences, CRM-informed prioritization, and timely follow-ups.

• Track campaign performance metrics, including open rates, responses, inquiries, offers, and conversion indicators.

• Identify ineffective messaging and suggest enhancements.

• Organize, document, and monitor donor interactions, campaign responses, offers, inquiries, follow-up actions, segmentation updates, and portfolio status within CRM systems.

• Ensure CRM data integrity.

• Work collaboratively with members of the Corporate Engagement team and cross-functional partners.

• Recognize donor behavior trends, engagement patterns, retention risks, reactivation opportunities, and advancement signals.

• Identify donors ready for tier upgrades and facilitate transitions to other engagement portfolios.

• Clearly communicate World Vision’s transformational development model and foster increased donor participation through GIK, cash, and other resource-generating avenues.

• Stay informed about corporate goals, objectives, organizational announcements, and activities.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree or equivalent professional experience (8 years).

• Minimum of 2 years of experience in donor engagement, corporate engagement, account management, sales, digital engagement, campaign management, fundraising, or related fields.

• Familiarity with CRM systems and digital outreach or marketing automation tools is preferred.

• Must possess authorization to work in the U.S.A. for any employer.

• Ability to engage in Christian organizational spiritual disciplines and uphold World Vision's Core Values.

• Strong attention to detail.

• Customer service-oriented mindset.

• Capable of managing multiple priorities effectively.

🏝️ Benefits

• Comprehensive benefits package (link provided).

• Option for remote work within the U.S.

• Hybrid work arrangements available in Federal Way, WA, or Washington, DC.

• Opportunities for domestic travel up to 5–10%.