Coordinator, Resource Planning Support

This is a fully remote position, open to applicants in Connecticut, +7 more states.

📋 Description

• Oversee nationwide callouts

• Manage Workbrain payroll corrections for the fleet

• Perform a variety of administrative functions

• Promptly address callouts

• Evaluate and analyze Workbrain payroll corrections related to staffing and scheduling

• Work in collaboration with the direct supervisor, regional coordinators, and field leaders

• Provide weekend coverage and work flexible shifts between 6:00 AM and 9:00 PM Eastern Time across 4–5 days per week

⛳️ Requirements

• At least 1 year of experience in workforce scheduling or a similar field

• High School diploma or GED equivalent

• Understanding of workforce scheduling principles

• Strong attention to detail and ability to adhere to deadlines

• Capable of critical thinking and problem-solving

• Exceptional customer service and communication skills at all levels (Providers, SPMs, ADs, Leadership)

• Ability to negotiate and influence effectively

• Comfortable working both independently and collaboratively in a fast-paced environment (in-person or virtual)

• Strong organizational and prioritization abilities

• Proficient in Microsoft Windows and web-based applications

• Prior experience with scheduling software is preferred

• Ability to understand the broader perspective and adapt to changes

• Demonstrates integrity and maintains a positive attitude

• Availability to work East Coast hours

• Willingness to commit to 20 hours per week, including every other weekend

• Participation in a holiday rotation

🏝️ Benefits

• Dental benefits

• Vision benefits

• Wellness resources

• Employee discounts

• Access to select voluntary benefits

• Additional programs supporting physical, emotional, and financial well-being

• CVS Health bonus, commission, or short-term incentive program in addition to base pay