Coordinator, People Data Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute high-volume employee lifecycle transactions within Workday HCM, including hires, rehires, job and compensation changes, transfers, organizational moves, position management, and terminations, maintaining a strong emphasis on accuracy and timeliness.

• Input and manage data for both regular and contract/contingent employees, ensuring the correct classification of worker types, positions, cost centers, business units, and supervisory organizations.

• Conduct Workday EIB data loads and perform mass updates for bulk transactions, adhering to established templates, validation procedures, and audit controls.

• Reconcile position and worker data, addressing discrepancies to prevent downstream errors in benefits, payroll, and reporting.

• Uphold confidentiality and privacy standards for all personal and sensitive employee information.

• Oversee the shared People Data email inbox and ticketing queue, triaging incoming requests, routing them appropriately, and acknowledging/resolving within defined service level agreements (e.g., 1–2 business days).

• Monitor request status from start to finish, follow up on outstanding items, and escalate any obstacles to the manager or cross-functional partners as necessary.

• Provide clear and professional written communication to employees, managers, and People Business Partners regarding the status of data requests across email, ticketing, and Slack.

• Manage the transfer of candidate and new-hire data from Ashby (recruitment/ATS) into Workday, ensuring field accuracy at the point of entry.

• Facilitate onboarding data readiness, guaranteeing that new hires and contract workers are fully set up and on time.

• Collaborate with Talent Acquisition and Systems to troubleshoot integration or data-sync issues between Ashby and Workday.

• Conduct regular data audits and quality checks; identify error patterns and recurring issues, and highlight them for resolution.

• Adhere to and enhance standard operating procedures (SOPs), checklists, and reference materials for lifecycle transactions and queue management.

• Assist in user acceptance testing (UAT) for Workday configuration changes, upgrades, and enhancements.

⛳️ Requirements

• 1-3+ years of practical HR operations / HRIS data entry experience, with a proven track record of accurately managing high transaction volumes.

• Strong hands-on experience with Workday HCM throughout the employee lifecycle (hires, changes, terminations, position management).

• Direct experience performing Workday EIB data loads and mass updates.

• Familiarity with managing data for contract/contingent workers in addition to regular employees.

• Knowledge of Ashby (or a comparable ATS) and data handoffs from recruitment to HRIS.

• Proven experience managing a shared email inbox and/or ticketing queue in accordance with defined SLAs.

• Exceptional attention to detail and a strong commitment to data accuracy.

• Excellent written communication skills and the ability to work effectively with cross-functional partners (Payroll, Legal, Systems, People Business Partners).

• Proficient in Microsoft Excel; familiarity with ticketing tools (e.g., JIRA, Asana) and collaboration/communication platforms (e.g., Slack).

• Experience supporting employees on fixed-term or other employment contracts, including tracking contract terms, start/end dates, extensions, renewals, and related Workday updates.

• Knowledge of reporting is a plus — including Workday advanced/custom report writing, matrix reports, and data extraction to address stakeholder inquiries.

• Experience in a fast-paced, high-growth, or entertainment/agency setting.

• Previous involvement in supporting data governance or audit frameworks.

• A Bachelor’s degree in human resources, business, or a related field is preferred.

🏝️ Benefits

• The unique and exciting opportunity to work at one of the leading global entertainment companies.

• Access to the tools, leadership, and resources necessary for creating and driving a center of excellence.

• An opportunity to perform the best work of your career.

• Work within an inclusive and diverse corporate culture.

• Competitive programs designed to support your well-being.

• Experience in a collaborative environment with opportunities for personal and professional growth.