Contracts Performance Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist the sales team in negotiating contract terms, from verbal agreement to signing and ongoing management of contracts.

• Take ownership of the complete contract lifecycle, starting from verbal deal acceptance to signing and continuous management.

• Ensure adherence to contract terms, monitor escalations, and facilitate the profitable execution of customer agreements.

• Lead contract negotiations in collaboration with Aerospace General Counsel and Sales leaders.

• Develop and oversee performance management metrics for OEM agreements throughout their lifecycle.

• Guarantee customer compliance with contract terms and deliver approved EBITDA, including pass-throughs and yearly escalations.

• Facilitate monthly internal contract reviews with Customer Service, Sales, and Pricing teams.

• Assess contracts and execute contract and claim management strategies.

• Manage commercial risks and initiatives for EBITDA and cash generation.

• Oversee customer contract renewals until the contract is signed.

• Collaborate with Pricing, Commercial Finance, Sales, and locations to ensure the accuracy and health of deals.

• Handle strategic correspondence with key customers and locations.

• Manage contract reviews and approval workflows.

• Advocate for revisions to contract policies and procedures.

• Provide guidance to sites on customer issues, risks, and contractual or claims activities.

• Participate in customer reviews with Customer Service to address contract and commercial issues.

• Offer quote, proposal, and bid support to Sales VPs and Customer Service.

• Educate Customer Service team members on commercial and contractual knowledge and skills.

• Lead claims and disputes following the Claim Management process while collaborating with site teams.

• Cultivate and maintain customer relationships as a primary point of contact with GE Aerospace.

⛳️ Requirements

• 5+ years of experience in OEM commercial or contract roles within the aerospace or high-tech manufacturing sectors.

• Comprehensive understanding of the entire OEM contract lifecycle, from RFQ and proposal drafting to negotiation, execution, compliance, and renewal.

• Practical experience with Contract Lifecycle Management (CLM) systems, Enterprise Resource Planning (ERP) tools, Salesforce, legal/commercial terminology, and escalation clauses.

• Capability to assess pricing structures, evaluate margins, and analyze contract profitability throughout the product lifecycle.

• Familiarity with pricing models, cost estimating, financial KPIs (e.g., EBITDAS), Excel, or Power BI.

• Ability to translate OEM commercial language into actionable plans at the site level.

• Strong negotiation and risk management skills specific to OEM contracts.

• Experience in negotiating terms that minimize legal and financial exposure while preserving customer relationships.

• Knowledge of contract law, liability, escalation language, and collaboration with legal counsel.

• Excellent attention to detail and adherence to processes.

• Capability to manage complex, multi-year contracts while ensuring compliance and precise handoffs to operations and customer service.

• Proficiency in using tracking tools and document control protocols.

• Strong cross-functional collaboration and communication abilities.

• Ability to coordinate with engineering, operations, sales, legal, and finance in matrixed environments and during project coordination.

• Willingness to travel up to 25%.

• Bachelor’s degree is required.

• U.S. Person status or the necessary export-control authorization may be required for access to controlled information or technology.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Health Savings Account (HSA) with company contributions for eligible medical plan participants.

• Flexible spending accounts (FSAs).

• 401(k) retirement plan with company matching contributions.

• Life and disability insurance.

• Paid vacation and holidays.

• Employee assistance program (EAP).

• Wellness programs.

• Tuition reimbursement.

• Employee discounts.

• Voluntary accident and critical illness coverage.

• Pet insurance.

• Work-life support resources.