Contract Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the complete lifecycle of commercial agreements, encompassing creator and influencer agreements, agency MSAs, PR and sponsorship agreements, content licensing, referral agreements, contractor and consulting agreements, NDAs, order forms, amendments, and vendor agreements.

• Take charge of contract intake across various departments including Growth, Marketing, PR, Recruiting, Finance, and B2B; manage, prioritize, track, and ensure the completion of requests.

• Independently draft, review, and negotiate NDAs in accordance with approved playbooks and fallback provisions.

• Create initial drafts and markups of commercial agreements utilizing templates and playbooks, escalating any exceptions to Legal with well-defined recommendations.

• Perform final quality checks and coordinate approvals from Legal, Finance, and executives prior to obtaining signatures.

• Process approved agreements through Ironclad and DocuSign while ensuring that executed agreements are accurately filed.

• Manage contracting SLAs by proactively identifying delays and maintaining visibility into ongoing matters.

• Co-manage the development and continuous administration of Ironclad, including intake workflows, approval logic, templates, clause libraries, metadata, permissions, repository structure, and reporting.

• Convert contracting playbooks into standardized clauses, approved fallback options, escalation protocols, and automated workflows.

• Establish and maintain self-service intake workflows and templates for both B2B and non-B2B agreements.

• Oversee permissions, record types, legacy agreements, and ensure repository hygiene.

• Resolve workflow issues and collaborate with workflow engineers when technical assistance is needed.

• Generate reports regarding contract volume, cycle times, SLAs, and bottlenecks.

• Facilitate integrations and automation with Finance, Security, Slack, AI-assisted review, and additional systems.

• Guide teams in utilizing Ironclad and develop documentation to encourage adoption.

• Manage matters from intake through execution, filing, and communication with stakeholders.

• Maintain precise trackers and deliver clear, proactive updates.

• Identify and address gaps in templates, workflows, or processes.

• Continuously enhance contracting processes through workflows, automation, reporting, and AI tools.

⛳️ Requirements

• A minimum of 5 years in contract management, legal operations, or commercial operations.

• Extensive practical experience with Ironclad, including building and launching workflows, templates, approvals, permissions, playbooks, and reporting; this is essential.

• Experience in scaling or refining a CLM, encompassing legacy migrations, record consolidation, and workflow rollouts.

• Capability to independently negotiate NDAs and prepare initial commercial agreement markups using established playbooks.

• Strong understanding of commercial agreements and contracting lifecycles.

• Outstanding attention to detail, organization, and follow-through in a high-volume environment.

• Excellent judgment in applying playbooks, meeting SLAs, and recognizing when to escalate issues to Legal.

• Ability to collaborate effectively across Legal, Finance, Growth, Recruiting, PR, and leadership teams.

• Familiarity with automation and AI tools such as n8n and Claude.

• Availability during agreed working hours with adequate overlap with the relevant team's time zone.

• Must be located in the United States.

• A law degree is not required.

🏝️ Benefits

• Stock option program/equity participation.

• Comprehensive benefits package.

• Opportunity to work on ambitious AI products alongside an experienced, fast-moving, international team.

• Significant ownership and direct impact in your role.

• Professional growth opportunities.

• Fully remote work environment.

• Occasional business travel to the San Francisco office for team meetings, planning sessions, company events, and in-person collaboration.