Contingent Workforce Business Partner

atZillowRemoteUS flagUnited StatesFull-timeAffiliate ManagerMid-levelSenior$66.9k – $112.5k/year

Posted 3 days ago

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist hiring managers across designated business units

• Act as the main point of contact for inquiries and support related to the contingent workforce program

• Guide managers through the processes, requirements, policies, procedures, and best practices associated with contingent labor

• Create, update, and oversee contingent labor requisitions within the Beeline system

• Support the comprehensive lifecycle of the contingent workforce, including requisition creation, onboarding, extensions, rate modifications, conversions, and offboarding

• Ensure that requisitions and worker records are accurate and compliant

• Maintain data integrity and documentation within program systems

• Monitor program activities and key milestones to detect potential issues and facilitate timely resolutions

• Manage relationships with staffing suppliers and assess their performance

• Address any performance gaps with suppliers, promoting accountability and continuous improvement

• Investigate and resolve issues and inquiries related to the contingent workforce

• Track escalations to resolution and communicate updates to stakeholders

• Identify process gaps and recommend operational enhancements

• Assist with reporting, audits, and compliance activities

• Support the implementation of new processes, policies, VMS enhancements, and supplier changes

• Utilize program data and reporting to identify trends and enhance program effectiveness and hiring outcomes


⛳️ Requirements

• A minimum of 3 years of experience in supporting contingent workforce programs, staffing operations, MSP environments, or workforce administration

• Proficiency in using Beeline or a comparable Vendor Management System (VMS)

• Exceptional customer service, organizational, and problem-solving abilities

• Outstanding verbal and written communication skills

• Capability to manage multiple requisitions, priorities, and stakeholders in a dynamic environment

• Strong attention to detail and focus on processes


🏝️ Benefits

• Equity awards determined by factors such as experience, performance, and location

• Flexibility to work remotely from a location of the employee’s choosing

• Eligibility for residence in any of the 50 United States, with limited exceptions

• Commitment to equal employment opportunities and support for accommodations

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