Content Writer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Create unique, customer-focused editorial and product content throughout Paddle's content ecosystem.

• Identify compelling angles and strong perspectives for product narratives, launches, campaigns, and customer stories.

• Transform product strategies, customer challenges, and technical details into clear narratives that enhance understanding and encourage adoption.

• Implement SEO best practices while maintaining originality, clarity, and readability.

• Utilize audience insights, search data, and performance metrics to guide content decisions.

• Adapt concepts across various formats, audiences, and channels.

• Collaborate with Product, Product Marketing, Communications, Design, and subject-matter experts.

• Leverage Figma with Design and cross-functional teams to bring ideas to fruition.

• Thoughtfully apply AI tools while ensuring human judgment, accuracy, and originality are upheld.

• Contribute to maintaining Paddle's tone of voice while elevating editorial standards and writing quality.

• Join Paddle, a Merchant of Record that provides payment infrastructure for digital product companies catering to software sellers worldwide.

⛳️ Requirements

• Proven writer, journalist, editor, or content specialist with a robust portfolio of published work across diverse channels.

• Comfortable writing about technology, business, or complex topics while identifying the human element.

• Proficient in translating product strategies, customer interviews, research, and expert insights into captivating narratives.

• Capable of questioning briefs when a more compelling story, sharper angle, or more beneficial approach is available.

• Familiarity with SEO fundamentals.

• Understanding of content performance and its influence on content decisions.

• Competent in managing multiple briefs and deadlines without compromising quality.

• Confident in using AI tools and design platforms like Figma.

• Portfolio showcasing two pieces that demonstrate versatility, from short-form to long-form content.

• Portfolio should include a customer story, case study, or interview-driven piece.

• A product launch/activation content example is a plus.

• Portfolio link must be included on resume or submitted separately.

• Must be based locally in Toronto, Canada.

• Must indicate if visa sponsorship will be required.

🏝️ Benefits

• Stock options.

• Unlimited holidays.

• Enhanced parental leave.

• Retirement plans.

• Private healthcare.

• Well-being initiatives.

• Annual learning fund.

• Regular internal and external training.

• Flexible options for where, when, and how to work within hub locations.

• Trust and autonomy in work arrangements.