Content Director

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Act as the primary research liaison for Hanover’s Higher Education practice clients.

• Recognize distinct client requirements and convert them into clearly articulated research requests.

• Create tailored research projects on diverse topics for clients in Higher Education.

• Outline and stage intricate multi-phase projects to align with the Hanover model.

• Oversee education research projects utilizing various methodologies through Content Analysts and Research Associates.

• Review reports for content accuracy, structural integrity, and overall clarity to ensure quality control.

• Articulate and clarify Hanover’s methodologies and findings to clients.

• Collaborate with Account Management personnel to foster long-term relationships and guarantee client satisfaction.

• Offer researchers direction and constructive criticism on their assigned projects.

• Report directly to a Senior Content Director specific to the practice area.

⛳️ Requirements

• Strong expertise in primary, secondary, and quantitative methodologies and procedures.

• Willingness to address complex and often unfamiliar research inquiries.

• Capability to prioritize and manage multiple short and long-term projects to meet deadlines.

• Proficiency in proofreading and editing research projects while providing constructive feedback.

• Experience in writing and researching for a business or professional audience.

• Ability to work effectively under pressure and juggle tasks in a dynamic environment.

• Proven capacity to make swift and informed decisions under tight deadlines.

• Enthusiasm for engaging directly with clients to ensure their satisfaction and retention.

• Familiarity with education trends.

• Strong command of the English language with demonstrated writing and editing capabilities.

• Excellent organizational skills and keen attention to detail.

• Outstanding interpersonal and communication abilities.

• Proven record of academic and professional accomplishment.

• High comfort level with Microsoft Office applications, including PowerPoint, Word, and Excel.

• Relevant experience without a graduate degree or other degrees will also be considered.

• A minimum of 5 to 10 years of full-time work experience in research, survey design/analysis, or professional writing is strongly preferred.

• At least one year of experience in a management role is preferred.

• Experience in applied education research is preferred.

🏝️ Benefits

• Starting with 18+ days of Paid Time Off.

• 14 paid holidays, including Martin Luther King Jr. Day, Juneteenth, Indigenous People’s Day, and personal holidays.

• 401(K) employer matching program.

• Paid Parental Leave.

• Comprehensive health and dental benefits package.

• Health and wellness packages with discounts to local gyms.

• Opportunities for community service.

• Unlimited snacks and beverages in the office.

• Variable annual bonus program with gross earnings potential of up to $15,000.

• Retirement benefits and 401K matching.

• Wellness benefits.

• Medical coverage.

• Paid time away.