Content Designer

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Create clear and consistent UI text for labels, error messages, empty states, onboarding processes, tooltips, and other user interface elements.

• Oversee the design of information architecture and navigation for intricate product segments.

• Establish and uphold a unified terminology across multiple products.

• Collaborate with product management and marketing teams to resolve naming discrepancies and facilitate lasting decisions.

• Develop content-driven guidelines and reusable design patterns.

• Design and sustain in-product guidance experiences, including walkthroughs and tours.

• Work together on design system standards to ensure compliant and reusable content patterns.

• Collaborate with design and research teams on usability studies and card sorting activities.

• Assist product designers by providing frameworks and AI-enhanced tools.

• Partner with product design, management, engineering, research, and marketing teams across security, observability, and platform products.

⛳️ Requirements

• A Bachelor's degree plus 5 years of relevant experience, or a Master's degree plus 3 years of relevant experience.

• Relevant experience should include content design and UX writing practices.

• Experience in content design, UX writing, or a closely related field within complex software products.

• Strong proficiency in crafting UI text.

• Capability to think structurally regarding information architecture, taxonomy, and navigation.

• Proficiency in using Figma and working with design systems.

• Experience in fostering cross-functional alignment on terminology and naming decisions with stakeholders from product, marketing, and engineering.

• Familiarity with Magnetic or similar enterprise design systems is advantageous.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a matching contribution from Cisco.

• Paid parental leave.

• Coverage for short- and long-term disabilities.

• Basic life insurance.

• Potential availability of Cisco restricted stock unit grants.

• 10 paid holidays each full calendar year.

• 1 floating holiday for non-exempt employees.

• 1 paid day off to celebrate the employee's birthday.

• Paid holiday shutdown at the end of the year.

• 4 paid days off for personal wellness.

• 16 days of paid vacation time each full calendar year for non-exempt employees.

• A flexible vacation time off program with no set limit for eligible exempt employees.

• 80 hours of sick time off provided upon hire and each January 1st thereafter.

• Up to 80 hours of unused sick time may be carried forward.

• Additional paid time off for critical or emergency family situations.

• Optional 10 paid volunteer days per full calendar year.

• Annual bonuses for non-sales roles, in accordance with Cisco policies.