Consultant, Technical Product Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop the business case and conduct return-on-investment analysis for potential integration candidates.

• Prioritize integration opportunities based on evidence from business cases.

• Take ownership of and maintain the integration roadmap by keeping track of vendor API updates, market signals, customer requirements, and partner priorities.

• Manage assigned integrations throughout the entire product lifecycle, from modeling and prototyping to production launch, adoption, measurement, and iteration.

• Establish consistent customer-facing journeys and integration design standards across the portfolio.

• Create requirements, user stories, use cases, acceptance criteria, and technical documentation.

• Utilize vendor API documentation, AI assistants, and agentic workflows to research, specify, prototype, and assist in delivering integrations.

• Analyze API payloads and behaviors, align them with subscription and commerce lifecycles, and develop working prototypes.

• Evaluate launched integrations against adoption, reliability, and ROI targets, and provide guidance for enhancements.

• Foster relationships with customers and vendor contacts, agree on measurable program goals, and support launch and adoption efforts.

• Collaborate with teams across engineering, solution architecture, product management, sales, account management, and support.

• Plan, prioritize, and monitor delivery work using Agile methodologies and shared delivery tools.

• Assist with additional tasks or projects as assigned.

⛳️ Requirements

• A minimum of five years of experience in technical product management, solution architecture, business analysis, or software engineering, including product ownership.

• A programming background and proficiency in Python, Go, SQL, or a similar language for reading code, querying data, and creating prototypes.

• Practical experience with REST APIs, including the ability to read specifications, interpret requests and responses, and independently prototype integrations.

• Proven experience in crafting product requirements, user stories, use cases, acceptance criteria, and customer journeys that engineering teams can effectively implement.

• Regular and practical use of AI assistants or agentic workflows for research, specification, analysis, or prototyping.

• Strong skills in business-case development and ROI analysis to assess and prioritize product opportunities.

• Familiarity with Jira, Confluence, or similar tools for Agile planning, documentation, and delivery tracking.

• Capability to create UI/UX mock-ups or prototypes to effectively communicate product functionality.

• Ability to work independently, navigate ambiguity, communicate progress clearly, and take ownership of product decisions.

• Excellent communication skills with fluency in both written and spoken English.

• Experience with cloud marketplaces, distribution, subscription billing, usage collection and rating, or B2B SaaS commerce is a plus.

• Exposure to commerce or billing APIs from major technology, cloud, software, AI, or professional services automation vendors.

• Familiarity with marketplace or integration frameworks, including AI-assisted integration tools.

• Knowledge of API clients like Postman and documentation formats such as Markdown.

🏝️ Benefits

• Remote-first work environment, with team members located in various countries.

• Competitive compensation, aligned with the markets in which we hire.

• Opportunities for growth, with genuine ownership of your work and support for professional development.

• Flexibility in how and when you work, within the core hours required by your team.

• Access to the AI tools necessary for your work, along with the freedom to experiment with them.

• Equal-opportunity employer.

• Accommodations for individuals with disabilities at every stage of the hiring process.